Guarantees & Warranties
- If you are not fully satisfied with product, you may return for a full refund within 30 days of purchase. Initial shipping charge will not be refunded. Please see our refund policy here for more info.
- Our travel cases have a 5 year warranty. See below for details.
- If any parts of the cases or locks are defective, please contact us at email@example.com. Replacement parts will be shipped to you.
Guarantee of Excellence
INJECTION MOLDED CASES
5 YEAR WARRANTY
TravelArmorCase® guarantees its injection molded products for 5 years against breakage or defects in workmanship. To the extent permitted by law, TravelArmorCase®'s liability is limited to the case and not its contents or foam and in no event shall TravelArmorCase®'s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED; AND (C) IN NO EVENT SHALL TRAVELARMORCASE® BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE.
TravelArmorCase® will either repair or replace any broken or defective product, at our sole option. Certain products are available for a limited time only. If a claim is made involving one of these products, TravelArmorCase® reserves the right to replace a broken or defective product with a standard TravelArmorCase® product of comparable size and quality if no comparable limited edition product is available at the time of a claim. TO THE EXTENT PERMITTED BY LAW, THIS SHALL BE THE SOLE AND EXCLUSIVE REMEDY OF THE PURCHASER.
To make a warranty claim, the purchaser must complete the warranty claim form which can be requested by contacting TravelArmorCase®'s Customer Service at: firstname.lastname@example.org. Any warranty claims shall be made by the purchaser as soon as practicable. The purchaser must obtain a return authorization number from TravelArmorCase®'s Customer Service prior to returning any product, and is responsible for paying for all warranty freight costs. If TravelArmorCase® determines that any returned product is not defective, within the terms of this warranty, the purchaser shall pay TravelArmorCase® all costs of handling, return freight and repairs at TravelArmorCase®'s prevailing rates.
All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.